This week I have been working with Brian and Merritt. Merritt and I have had to go out and reconnect the digital signage in founder hall that keeps being cut off by someone. We had to reinstall the HDMI cable and reconnect the power supply
To add to last week I met Brian and Merritt here Friday night to switch over the internet service providers from MCNC at 100 MBS to Duke net at 200 MPS. Once we switched over I walk around campuss with a laptop streaming video to ensure there were no outages. This week I removed the old 100MPS switch that was providing the campus the internet connection.
I had to go and find an wireless access point that was failing and switched the access point from a switch located in the closet on the first floor of Frank to the closet located closest to it in Bryan J.R. auditorium.
Tonight I am going to be helping Chafic by monitoring his Operating Systems class while they take their midterm exam.
15hr
Thursday, October 4, 2012
Wednesday, September 26, 2012
On Tuesday I sat in on training with Brian and Merritt for the packet shaper that we recently installed. This device is very interesting, it allows the administrator control to the amount of bandwidth that each process is allowed. We cut down the peer to peer web site to 16 kb per second where before they were up to 3 megs per second. This freed up some of our bandwidth and also stopped illegal downloads. We are looking at limiting Netflix since it is a large user of our bandwidth. I also did some testing with Brian on the new internet connection that we are getting that will increase our bandwidth from 100 meg per second to 200 meg per second.
On Wednesday I help Merritt with some issues that the digital signage on the second floor of founders was having and I worked on the network map.
I had to cut Wednesday short due to studying for an exam in Forensic Science.
10.5
On Wednesday I help Merritt with some issues that the digital signage on the second floor of founders was having and I worked on the network map.
I had to cut Wednesday short due to studying for an exam in Forensic Science.
10.5
Thursday, September 20, 2012
This week I had been doing all kinds of jobs. I have worked on the network map for a long time on Tuesday to come back to it on Thursday and find everything that I had did was lost because the file was corrupted. Luckily I had good notes and was able to reproduce everything that was lost. I have also helped Merritt find 2 exterior access points and patch them into the closet. I also was given the task to locate several HP printers on campus. I got with Ron and found all of the ones that were connected to the network and physically tracked down the rest.
21
21
Sunday, September 16, 2012
This week Brian was out of town so I helped other people in the department.
On Tuesday I helped Sonya, I cleaned and arranged the desk top support station. I removed the switch and the cabling that had been used over the summer to deploy computer on the campus. After lunch I went with Sonya to deploy two i Mac computer to the Mims lab in Hege Cox.
On Wednesday I Helped with some desk top support by repairing a machine that needed a new hard drive and helping to re-image an i Mac.
On Thursday I helped Ron with some of the tickets he had in his queue I went out to confirm that they had been taken care of. Then I helped Merritt with the digital sign that needed to be switched over to cable, and that afternoon I cleaned the MDF room where all of the network cables and equipment is stored, it had gotten cluttered over the summer (mostly by me).
16
On Tuesday I helped Sonya, I cleaned and arranged the desk top support station. I removed the switch and the cabling that had been used over the summer to deploy computer on the campus. After lunch I went with Sonya to deploy two i Mac computer to the Mims lab in Hege Cox.
On Wednesday I Helped with some desk top support by repairing a machine that needed a new hard drive and helping to re-image an i Mac.
On Thursday I helped Ron with some of the tickets he had in his queue I went out to confirm that they had been taken care of. Then I helped Merritt with the digital sign that needed to be switched over to cable, and that afternoon I cleaned the MDF room where all of the network cables and equipment is stored, it had gotten cluttered over the summer (mostly by me).
16
Thursday, September 6, 2012
September 6th
Today the Procera Packet Tracer was put on line. Over the past few weeks we have been getting ready for this. I have made the cables to the exact length, tested them to ensure they worked and labeled them. We un packaged the packet tracer and placed it in the rack and powered it up. We sent out an outage message to the campus the internet will be down this morning at 6:00 am. We came in started a ping session and removed the first cable going to the firewall. Once we did that the switch automatically rolled over to the second connection then we swapped over the redundant connection. During the swap over we monitored the ping session and the internet was down for less than 5 seconds. Now that we have the Packet Shaper in place we can monitor where all of the traffic is going and what is taking up our bandwidth. This is a great investment for the college to improve the reliability of the network. During the rest of the day wil be I working on the network map.
Today the Procera Packet Tracer was put on line. Over the past few weeks we have been getting ready for this. I have made the cables to the exact length, tested them to ensure they worked and labeled them. We un packaged the packet tracer and placed it in the rack and powered it up. We sent out an outage message to the campus the internet will be down this morning at 6:00 am. We came in started a ping session and removed the first cable going to the firewall. Once we did that the switch automatically rolled over to the second connection then we swapped over the redundant connection. During the swap over we monitored the ping session and the internet was down for less than 5 seconds. Now that we have the Packet Shaper in place we can monitor where all of the traffic is going and what is taking up our bandwidth. This is a great investment for the college to improve the reliability of the network. During the rest of the day wil be I working on the network map.
Tuesday, September 4, 2012
September 4th
Today I began with hardware support on 2 desk tops that were being returned. I found the hard drive in one was bad, and the DVD drive in the other was bad. I contacted Dell to get a replacement part. It should be here tomorrow for me to replace it. I have also started back on the network map. I finished the Frank building and now have had a chance to get a good start mapping out the Bauman building.
7
Today I began with hardware support on 2 desk tops that were being returned. I found the hard drive in one was bad, and the DVD drive in the other was bad. I contacted Dell to get a replacement part. It should be here tomorrow for me to replace it. I have also started back on the network map. I finished the Frank building and now have had a chance to get a good start mapping out the Bauman building.
7
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